1. Who We Are
Unbreakable ADHD ("we," "us," or "our") operates the website at unbreakableadhd.com and provides online educational content, video modules, and downloadable resources for parents of children with ADHD. For privacy-related inquiries, contact us at hello@unbreakableadhd.com.
2. Information We Collect
Information You Provide
- Account information: name, email address, and password when you create an account via our authentication provider (Clerk).
- Payment information: billing details processed securely by Stripe. We do not store full credit card numbers on our servers.
- Communications: any messages you send to us via email or support channels.
Information Collected Automatically
- Device and browser information: IP address, browser type, operating system, device type.
- Usage data: pages visited, time spent on pages, videos watched, downloads accessed.
- Cookies and similar technologies: see Section 6 below.
Information From Third Parties
- Authentication data from Clerk (your sign-in provider).
- Payment confirmation and subscription status from Stripe.
3. How We Use Your Information
- Provide, maintain, and improve our services and content.
- Process payments and manage your subscription.
- Send transactional emails (account confirmation, payment receipts, subscription updates).
- Send marketing communications (only with your consent; you may opt out at any time).
- Analyze usage patterns to improve our platform and content.
- Detect, prevent, and address technical issues or fraud.
- Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information for monetary compensation. We share data only with:
- Service providers: Clerk (authentication), Stripe (payments), Supabase (database hosting), Vercel (website hosting), Bunny.net (video delivery).
- Analytics: Google Analytics and Meta Pixel for understanding how visitors use our site. These tools may use cookies and similar technologies.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information after account deletion as required by law or for legitimate business purposes (e.g., to resolve disputes, enforce agreements, or comply with legal obligations).
6. Cookies & Tracking Technologies
We use the following tracking technologies:
- Essential cookies: Required for authentication and site functionality.
- Analytics cookies: Google Analytics (GA4) to understand site usage and improve our content.
- Marketing cookies: Meta Pixel for advertising measurement and optimization.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict the processing of your data.
- Request a portable copy of your data.
- Withdraw consent at any time (where processing is based on consent).
- Opt out of marketing communications.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at hello@unbreakableadhd.com. We will respond within 30 days.
8. California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used.
- Request deletion of your personal information.
- Opt out of the "sale" or "sharing" of personal information. Note: we do not sell personal information for monetary compensation. However, certain analytics and advertising tools may constitute a "sale" or "share" under the CCPA.
- Not be discriminated against for exercising your privacy rights.
9. EU/UK Residents (GDPR)
If you are located in the EU or UK, we process your data under the following legal bases: performance of a contract (to provide our services), legitimate interests (to improve our platform), consent (for marketing communications and certain cookies), and legal obligation. You have a 14-day right of withdrawal from purchase. Contact us to exercise this right.
10. Children's Privacy
Our services are designed for parents and guardians of children with ADHD. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
11. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure authentication via Clerk, and PCI-compliant payment processing via Stripe. However, no method of electronic transmission or storage is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
hello@unbreakableadhd.com